StoreMetrics Docs

StoreMetrics Docs

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Tracking

Accuracy and dedupe

Duplicate scripts and twitchy retries should not invent fake crowds.

Accuracy and dedupe

StoreMetrics layers defenses so your dashboard does not hallucinate a flash mob.

Layers

  1. Install cleanup — Shopify reconnect removes old StoreMetrics-owned tags, installs one current bootstrap.
  2. Runtime guard — only one tracker runtime initializes on a page.
  3. Client dedupe windows — rapid twin fires get suppressed sensibly per event type.
  4. Collector fingerprints — DB-backed dedupe so retries do not clone rows.
  5. Bot detection — UA / client hints / crawler ranges; bots out of KPIs, visible in feed.
  6. Dashboard normalization — visitor metrics stay honest even when inputs are messy.

What you should do

  • One install path per site (don't theme-paste + GTM-paste + Shopify-connect the same key three times "for luck")
  • Reconnect Shopify after URL/tunnel changes
  • Exclude yourself
  • Trust Purchase rows from webhooks more than folklore

Prompt

My StoreMetrics visitor counts look inflated on YOUR_DOMAIN.

Checklist:
1. Duplicate StoreMetrics scripts in the HTML?
2. GTM + theme both firing?
3. Staging host allowed into prod site?
4. Bots visible in live feed?
5. My own IP excluded?

Propose the smallest fix first.